Privacy Policy & Terms of Service

Effective May 2025

Welcome to Flourish Mill & Grain. Your trust means everything to us, and we’re committed to protecting your privacy and ensuring a safe and respectful experience on our website. This page explains how we handle your data, what’s expected when using our site, and your rights as a customer or visitor.

1. What We Collect
When you use our website, shop our products, sign up for emails, or register for workshops, we may collect:

Your name and email address

Your shipping and billing address

Your phone number (if entered)

Your payment information (securely processed via third-party services)

Anonymous site usage data (via tools like Google Analytics or Hotjar)

2. How We Use Your Info
We use your information to:

Fulfill orders and communicate about your purchase

Send updates about workshops, product launches, and promotions

Improve our website and services

Keep you informed about topics you’ve opted into

We never sell or share your personal information with third parties for marketing purposes.

3. Email Communications
If you subscribe to our newsletter, you’ll receive periodic updates, exclusive offers, and workshop announcements. You can unsubscribe at any time using the link at the bottom of each email.

4. Payment Security
All payments are securely processed via trusted third-party platforms (like Stripe, Venmo, or Flodesk Checkout). We never see or store your full payment details.

5. Cookies & Tracking
We use basic cookies to improve your experience (like remembering your cart) and gather anonymous usage data. You can disable cookies through your browser settings.

6. Workshop Participation
By registering for a workshop, you agree to:

Treat other participants with kindness and respect

Not record or redistribute workshop content without written permission

Notify us at least 72 hours in advance if you can’t attend (see refund policy on the product/workshop page)

7. Refunds & Cancellations
Refunds for flour orders and digital products are not guaranteed unless there is an error on our part. Workshop tickets are refundable up to 72 hours before the event unless otherwise stated.

8. Affiliate Program Disclosure
Some links on our site may be affiliate links. If you click and make a purchase, we may earn a small commission — always at no extra cost to you. We only recommend products we personally use and love.

9. Intellectual Property
All content on this site — including photos, product names, recipes, logos, and written content — is the property of Flourish Mill & Grain unless otherwise noted. Please do not copy, reproduce, or redistribute without written permission.

10. Contact Us
Questions? You can reach us anytime at:
📧 flourishmillandgrain@gmail.com